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Subscription Management

Swap products in your subscription. To update the product you're subscribed to in your customer portal, simply follow these steps: Go to https://ketone.com/account. From your dashboard, click View an…

Geraldine Parcon
Updated by Geraldine Parcon
Swap products in your subscription

To update the product you're subscribed to in your customer portal, simply follow these steps:

  1. Go to https://ketone.com/account
  2. From your dashboard, click View and manage Order
  3. Click Manage this subscription right below the subscription product you'd like to change.
  4. Scroll down the page and click Swap this for a different product
  5. Click Swap under the new product you'd like to subscribe to
  6. Click Swap product to confirm your choice
  7. Check if the new product choice is reflected in your subscription list

Alternatively, you can email us anytime at care@ketone.com, and we'll be happy to assist you.

Would a video be helpful? Watch here.

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